Frequently Asked Questions

Are the ROCKROOSTER boots waterproof?

Yes! All ROCKROOSTER boots in our range feature waterproof construction to keep your feet dry on wet trails, stream crossings, and rainy conditions. Look for the waterproof rating listed on each product page for full details.

What sizes are available?

Our ROCKROOSTER boots are available in a range of Australian men's sizes. Please check the individual product listing for the exact size range, as availability may vary by style. If you're unsure about sizing, we recommend sizing up half a size for thicker hiking socks.

How do I choose the right boot for my trail?

The right boot depends on the terrain and duration of your hike:

  • Day hikes on maintained trails: A lightweight hiking shoe or low-cut boot works well.
  • Multi-day or off-track hiking: Go for a mid or high-cut boot with ankle support and a sturdy outsole.
  • Wet or alpine conditions: Prioritise waterproofing and a grippy VIBRAM-style outsole.

Not sure? Feel free to contact us and we'll help you pick the right pair.

What is your returns policy?

We want you to be happy with your purchase. If you're not satisfied, you may return unworn items in original condition within 30 days of delivery for a full refund or exchange. Please contact us before returning any items so we can guide you through the process.

How long does shipping take within Australia?

Orders are typically dispatched within 1–2 business days. Delivery times within Australia are generally 3–7 business days depending on your location. Remote areas may take a little longer. You'll receive a tracking number once your order has shipped.

Do you ship internationally?

We currently focus on Australian customers, but please reach out if you're located overseas and we'll do our best to help.

How do I contact you?

You can reach us via the Contact Us page. We aim to respond to all enquiries within 1 business day.